Legal notice
LEGAL NOTICE – VIVIAN & COLE
Last Updated: March 2026
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
ACCEPTANCE OF TERMS
By accessing and using vivianandcole.com (the "Site"), you accept and agree to be bound by the terms and conditions of this agreement.
If you do not agree with these terms, please do not use our website or services.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
BUSINESS INFORMATION
Legal Entity
Loli E Business LLC
Brand Name
Vivian & Cole
Principal Place of Business
United States
Contact
📧 support@vivianandcole.com
Website
🌐 https://vivianandcole.com
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
USE OF THE SITE
Permitted Use
You may use our Site only for lawful purposes. You agree not to use the Site:
• In any way that violates any applicable federal, state, or local law or regulation
• To send or transmit unauthorized advertising or promotional material
• To impersonate Vivian & Cole or any representative of the company
• In any manner that is fraudulent, harmful, or infringes upon the rights of others
Account Security
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
PRODUCT INFORMATION
Accuracy
We strive to ensure that product descriptions, images, and other content on the Site are accurate. However, we do not guarantee that all information is completely error-free.
Pricing
All prices are listed in United States Dollars (USD) and may change without prior notice. We reserve the right to correct pricing errors.
Availability
Product availability may change without notice. We reserve the right to limit quantities of products or discontinue items at any time.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
ORDERS AND PAYMENT
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order if necessary.
Reasons for cancellation may include:
• Product availability issues
• Errors in product information or pricing
• Suspected fraudulent or unauthorized activity
Payment
Payment must be completed before an order is processed.
Payments are securely processed through trusted payment providers, including Shopify Payments and Stripe.
We do not store full credit card information on our servers.
Order Cancellation
Orders may be cancelled within 12 hours of purchase, provided the order has not yet been processed or shipped.
Once an order has been processed or shipped, it cannot be cancelled. However, customers may request a return after delivery according to our Return & Refund Policy.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
SHIPPING AND DELIVERY
Shipping times and delivery estimates are outlined in our Shipping Policy.
Risk of Loss
Once an order has been handed over to the shipping carrier, responsibility for delivery transfers to the carrier.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
RETURNS AND REFUNDS
Return eligibility, conditions, and timelines are described in our Return & Refund Policy.
We reserve the right to deny returns that do not comply with the stated policy.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
INTELLECTUAL PROPERTY RIGHTS
All content on this Site, including images, text, graphics, logos, and designs, is the property of Loli E Business LLC or its licensors and is protected by intellectual property laws.
The Vivian & Cole name and branding may not be used without prior written permission.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
LIMITATION OF LIABILITY
The Site and all content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Loli E Business LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Site.
Maximum Liability
Our total liability for any claim related to the Site or services shall not exceed the amount paid by you for the relevant product.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
DISPUTE RESOLUTION
Informal Resolution
Before initiating a formal dispute, you agree to contact us at support@vivianandcole.com so we can attempt to resolve the issue.
Arbitration
If a dispute cannot be resolved informally, it may be resolved through binding arbitration in accordance with applicable arbitration rules.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
GOVERNING LAW
These Terms shall be governed by the laws of the United States, without regard to conflict of law provisions.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised Last Updated date.
Your continued use of the Site after changes are posted constitutes acceptance of those changes.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Vivian & Cole regarding use of the Site.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
CONTACT INFORMATION
For any questions regarding these Terms, please contact us:
📧 support@vivianandcole.com
📍 United States
⏰ Monday – Friday: 9AM – 6PM EST
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Last Updated: March 2026