Privacy policy
PRIVACY POLICY – VIVIAN & COLE
Last Updated: March 6, 2026
This Privacy Policy explains how Loli E Business LLC, operating under the brand name Vivian & Cole, collects, uses, and shares your personal information when you visit or make a purchase from https://vivianandcole.com (the “Site”) or otherwise interact with our services.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
BUSINESS INFORMATION
Legal Entity: Loli E Business LLC
Brand Name: Vivian & Cole
Website: https://vivianandcole.com
Customer Support: support@vivianandcole.com
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
PERSONAL INFORMATION WE COLLECT
When you visit the Site, place an order, or communicate with us, we may collect certain information about you.
Information you provide directly:
• Name
• Email address
• Billing and shipping address
• Phone number
• Order details and purchase history
• Customer support communications
Information collected automatically:
• IP address
• Browser type and device information
• Time zone and location data
• Website interaction data (pages visited, time spent on site)
• Cookies and similar tracking technologies
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
HOW WE USE YOUR INFORMATION
We use the personal information we collect to:
• Process and fulfill your orders
• Provide customer service and respond to inquiries
• Send order confirmations, shipping updates, and service messages
• Improve our website, products, and services
• Prevent fraud, unauthorized transactions, and security risks
• Comply with legal obligations
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
MARKETING COMMUNICATIONS
With your consent, we may send you marketing communications including promotions, offers, and updates about our products.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails or by contacting us directly.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.
Cookies may be used for:
• Website functionality
• Analytics and performance measurement
• Marketing and advertising
For more information about cookies used by Shopify, please visit:
https://www.shopify.com/legal/cookies
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
SHOPIFY PLATFORM
Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.
Your data may be stored through Shopify’s data storage systems, databases, and general Shopify applications. Shopify stores your data on secure servers protected by industry-standard security measures.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
PAYMENT PROCESSING
Payments made on our website are processed securely through trusted payment providers, including Shopify Payments and Stripe.
These payment processors handle payment information in accordance with their own privacy and security policies.
We do not store or have direct access to your full credit card details.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
SHARING PERSONAL INFORMATION
We may share your personal information with trusted third-party service providers who assist us in operating our business, including:
• Payment processors
• Shipping and logistics providers
• Website hosting and infrastructure providers
• Analytics and marketing partners
These parties only receive the information necessary to perform their services and are required to protect your data.
We may also disclose personal information if required by law or to protect our legal rights.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
DATA RETENTION
We retain your order information for our records unless and until you request that we delete this information.
Personal data may also be retained when necessary to comply with legal obligations, resolve disputes, or enforce agreements.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information.
This includes the use of secure servers, encryption technologies, and trusted service providers.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Request restriction of processing of your data
• Request transfer of your data (data portability)
To exercise these rights, please contact us at:
support@vivianandcole.com
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
THIRD-PARTY LINKS
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
We encourage users to review the privacy policies of any external websites they visit.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the updated revision date.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
CONTACT
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Email: support@vivianandcole.com
Business Entity: Loli E Business LLC
Website: https://vivianandcole.com
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Last Updated: March 6, 2026